Shipping policy

Last updated: July 30, 2026

At EraTile, we want your window treatments to arrive safely and on time. Please review the details below before placing your order.

Where We Ship

We currently ship exclusively within the United States (all 50 states). We do not offer international shipping at this time.

Processing Time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Time & Cost

Order Subtotal	Shipping Cost	Estimated Transit Time
$100 or more	Free	5–8 business days
Under $100	Flat rate $9.99	5–8 business days

Total estimated delivery time is processing time plus transit time — typically 6–10 business days from order placement.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking information to update.

Delays

Occasionally, delivery may be delayed due to carrier volume, severe weather, or other circumstances outside our control. We appreciate your patience and will do our best to keep you informed if a significant delay occurs.

Incorrect Shipping Address

Please double-check your shipping address at checkout. EraTile is not responsible for orders delayed, lost, or delivered incorrectly due to an inaccurate address provided by the customer. If you notice an error shortly after placing your order, contact us immediately at support@eratile.com and we will do our best to update it before the order ships.